Terms & Conditions – Gaurs Group
DATA PRIVACY POLICY
About this policy
Your privacy is important to us, and we are committed to protecting your privacy. We believe it is important for you to know what personal data we at Gaurs Group (“Gaurs Group” or “We”) collect from you, why we collect it, how we use it and what rights you might be entitled to as a data principal or consumer.
It is important that you read this Privacy Policy (“Policy”), together with any additional and more specific information we may provide to you on various occasions when we are collecting or processing personal data. Your use of our sites or products or services indicates you agree to our collection, usage, and disclosure of your information as described in this Privacy Policy.
Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services.
Information we collect
We collect only the information needed for legitimate business purposes.
You may need to provide some personal information such as your full name, email ID, contact details, etc. when you contact or enquire about our services, or ask for customer support.
If you are availing our services, we may collect the following personal information from you, a channel partner, or the data vendor — full name, email ID, contact details, address, occupation, etc.
We collect personal information that you voluntarily provide to us when you register or avail our services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.
What we do with your personal information
We do not sell your personal information to any third parties. However, personal data may be shared with Gaurs Group’s group companies, third-party vendors for pre-sales processes, etc., who may use it solely for marketing and lead generation purposes.
We use personal information solely for the purpose of interacting with you and to enable you to avail ourselves of our products or services. Furthermore, we undertake extensive data analysis and profiling activities to fulfill a variety of business purposes. This includes evaluating data trends, identifying patterns, and gaining insights to enhance our services, improve customer experience, and support strategic decision-making processes. We use personal information only for the specific reason for which it is provided.
Some personal information is required:
- To manage, administer, and fulfill the obligations under contracts
- To promote the Gaurs Group brand, products, initiatives, and values through marketing communications.
We may send you marketing communications through various channels, such as email or phone; to do so, we might use your name, email ID, and contact details. You can opt out of receiving such communications at the time of first contact by reaching out to Gaurs Group via the contact information available on our website.
We will only use your personal data for the purposes for which we collect it, unless we reasonably consider that we need to use it for another reason that is compatible with the original purpose and applicable local law. Any exceptions will be brought to your notice and the legal basis for the same will be explained.
We will not share your personal information
We do not sell your personal data to external parties. However, personal data may be shared with Gaurs Group’s group companies, third-party vendors for pre-sales processes, etc., who may use it solely for marketing and lead generation purposes.
Exemptions to the above include cases where Gaurs Group is required to provide information due to legal or regulatory requirements. We will make every effort to ensure that such mandated disclosures from regulatory authorities are communicated to you.
How long will we keep your personal information?
We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including satisfying any legal, accounting, or reporting requirements, and will promptly delete the data upon receiving a direct request from the data principal.
In some circumstances, we may anonymize your personal data so that it can no longer be directly associated with you.
How will we keep your information safe?
We are dedicated to maintaining the highest standards of information security and regulatory compliance. Our commitment is reflected in the robust security controls we have implemented to safeguard your data.
We have developed and maintain a comprehensive information security program based on best practices and industry standards. This program is designed to address various security and privacy risks effectively.
Though we take reasonable measures to protect our assets against unauthorized access or attack, the Internet inherently is not fully secure. While we strive to protect your personal information/privacy, we would like you to take note of inherent Internet risks associated with data transfer and processing. You also need to ensure that your User ID, Password, etc. are not disclosed to anyone and that your systems are safe for usage.
At any point, if you suspect any security issues or incidents, or you receive any suspicious mail from someone holding themselves out to be a Gaurs Group employee or from a fake website claiming to be affiliated with Gaurs Group, you may reach out to us via the contact information available on our website.
How to contact us?
If you have a privacy concern, complaint, or a question regarding this privacy statement, please let us know by contacting us via the contact information available on our website.
We value your trust and will take the appropriate measures to ensure that we fulfill your request.
You have certain choices
You may contact us on various matters pertaining to your personal information such as –
- Right to Access
- Right to Correction
- Right to Erasure
- Request to Nominate
- Right to Grievance Redressal
Upon receiving your request, we will make every effort to fulfill it, unless otherwise required by law or for legitimate business purposes. You must identify yourself prior to making a request; we may not be able to process your request if it is deemed unreasonable or inappropriate.
We will respond to your queries within a reasonable timeframe. Please note that we may need to maintain residual copies even after your information gets deleted from the active environment (e.g., backup copies or to ensure we don’t contact you if you have opted out).
Legal Notice
Gaurs Group may need to disclose personal information to legal authorities for compliance, fraud investigation, statutory purposes, or for other legal activities as per the local laws and government requests.
Changes to this privacy statement
We reserve the right to update this privacy notice at any time, and we will provide you with a new privacy notice when we make any substantial updates. We may also notify you in other ways from time to time about the processing of your personal data.
© Gaurs Group. All rights reserved.
By clicking on the button below and providing your personal information, you understand and agree to the following terms:
- You are providing your explicit and informed consent for Zepto to collect the personal information that you submit and share it directly with the Gaurs Group team.
- This information will be used by Gaurs Group to contact you for marketing and brand promotion activities related to their real estate products and services.
- You agree that by providing your information, you are adhering to Gaurs Group’s terms and conditions and Privacy Policy stated above. You are encouraged to review their terms and conditions and Privacy Policy before proceeding.
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